Our Team
The People Behind Your Care
We're a small, dedicated team committed to making every patient feel welcomed, heard, and well cared for.
Louann Hart Schaffer
DNP, ARNP · Provider & Owner
Louann founded Partners in Healthcare with a passion for providing personalized, compassionate pain management and family health services to the Des Moines community. With advanced training as a Doctor of Nursing Practice and Advanced Registered Nurse Practitioner, she brings a whole-patient perspective to every appointment.
Cayden Brinton
Director of Operations · Patient Accounts Specialist
Cayden oversees the day-to-day operations of the practice while managing patient accounts, billing, and insurance coordination. He ensures everything runs smoothly so the clinical team can focus on delivering excellent patient care.
Grace Leal
Clinic Manager · Medical Assistant
Grace is often one of the first friendly faces patients see and keeps the clinic running smoothly. She manages daily operations while also assisting with patient prep, clinical tasks, and ensuring appointments flow efficiently from start to finish.
Carey Vanderlinden, CMA
Certified Medical Assistant
Carey brings warmth and attentiveness to every patient interaction. She supports Louann with clinical workflows, documentation, and making sure patients feel at ease throughout their visit.
Emma Loynachan
Specimen Collection Specialist
Emma plays a vital behind-the-scenes role in patient care, handling diagnostic specimen collection and processing with precision and professionalism. Her careful attention to detail helps ensure the accurate lab results that guide each patient's treatment plan.
Cody Mertz
Medical Records Custodian
Cody is responsible for maintaining the accuracy, security, and confidentiality of all patient medical records. His attention to detail and commitment to compliance ensures that records are always handled with the utmost care and professionalism.
Harley
Chief Comfort Officer · Office Dog
Harley is an essential member of the Partners in Healthcare team, specializing in stress relief, unconditional support, and making every patient feel right at home. Her calming presence, signature snorts, and endless zoomies are always free of charge.