A Pain Management Clinic

Compassionate Care,
Trusted Partners in Your Health

Providing comprehensive pain management and family practice services to the Des Moines community.

Call (515) 244-3700 Our Services
Board-Certified Provider
Accepting New Patients
Des Moines, Iowa
Most Insurance Plans Accepted
Louann Hart Schaffer
DNP, ARNP
Doctor of Nursing Practice
Advanced Registered Nurse Practitioner

Your Health is Our Partnership

At Partners in Healthcare, we believe in treating the whole person — not just the symptoms. Led by Louann Hart Schaffer, DNP, ARNP, our practice is committed to delivering personalized, evidence-based care for patients seeking relief from pain and comprehensive family health services.

Whether you need management of a chronic pain condition, specialized pain relief, or ongoing healthcare, we're here to guide you every step of the way with expertise and compassion.

DNP
Doctor of Nursing Practice
ARNP
Advanced Registered Nurse Practitioner
Pain
Specialized pain management focus
Family
Whole-family healthcare approach

Comprehensive Care Under One Roof

From routine wellness visits to complex pain conditions, we offer a broad range of services tailored to your individual needs.

Pain Management

Comprehensive medication management for chronic pain conditions including back and neck pain, joint pain, headaches, and neuropathic pain — tailored to each patient's individual needs.

Family Medicine

Annual physicals, preventive screenings, immunizations, and ongoing primary care for the entire family — from children to seniors.

Men's Health

Personalized care addressing men's unique health needs, including hormone health, cardiovascular risk, screening exams, and overall wellness management.

Women's Health

Compassionate care for women at every stage of life, including hormone management, preventive screenings, and comprehensive wellness exams.

Chronic Disease Management

Ongoing support and monitoring for diabetes, hypertension, high cholesterol, and other long-term health conditions.

Preventive Wellness

Proactive health screenings, lab work, lifestyle counseling, and personalized wellness plans to help you stay ahead of potential health issues.

Acute & Urgent Care

Prompt evaluation and treatment for illnesses, infections, injuries, and other conditions that need attention right away.

The People Behind Your Care

We're a small, dedicated team committed to making every patient feel welcomed, heard, and well cared for.

Grace Leal

Grace Leal

Clinic Manager  ·  Medical Assistant

Grace is often one of the first friendly faces patients see and keeps the clinic running smoothly. She manages daily operations while also assisting with patient prep, clinical tasks, and ensuring appointments flow efficiently from start to finish.

Carey Vanderlinden

Carey Vanderlinden, CMA

Certified Medical Assistant

Carey brings warmth and attentiveness to every patient interaction. She supports Louann with clinical workflows, documentation, and making sure patients feel at ease throughout their visit.

Emma Loynachan

Emma Loynachan

Specimen Collection Specialist

Emma plays a vital behind-the-scenes role in patient care, handling diagnostic specimen collection and processing with precision and professionalism. Her careful attention to detail helps ensure the accurate lab results that guide each patient's treatment plan.

Harley the Office Dog

Harley

Chief Comfort Officer  ·  Office Dog

Harley is an essential member of the Partners in Healthcare team, specializing in stress relief, unconditional support, and making every patient feel right at home. Her calming presence, signature snorts, and endless zoomies are always free of charge.

Send Us a Non-Urgent Message

Already a patient here? Use this form for prescription refills, appointment questions, or billing and balance questions — no phone call needed.

This form is for non-urgent messages only. We typically respond within 1–2 business days. If you have an urgent concern related to medications, a recent procedure, or an injury, please call our after-hours line at (515) 244-1817. For a life-threatening emergency, call 911 or go to your nearest ER.

Not a current patient yet? Use our referral form to get started instead.

Referral Form

Choose the option that matches you — patients and providers each get a shorter, more relevant form.

Your Information

Insurance Information

Visit Details

Fields marked * are required. Questions? Call us at (515) 244-3700.

Frequently Asked Questions

Answers to what patients ask us most. Don't see your question? Send us a message or call (515) 244-3700.

Appointments & Scheduling

What are your office hours?
We're open Monday and Wednesday, 8:00 AM – 12:00 PM and 1:00 PM – 5:00 PM (closed for lunch 12:00 – 1:00 PM). Tuesday is phone calls only, 10:00 AM – 1:30 PM. We're closed Thursday through Sunday.
How do I schedule an appointment?
Call us at (515) 244-3700 during office hours, or send us a message through the patient message form if you're already an established patient.

Prescriptions & Refills

How do I request a prescription refill?
Current patients can request refills through our patient message form — just select "Prescription Refill / Renewal" as the topic. Please allow a few business days for refill requests to be processed; for anything time-sensitive, call the office directly.

Billing & Insurance

What insurance do you accept?
We accept most major insurance plans as well as self-pay patients. Contact our office to confirm your specific plan is accepted before your visit.
I have a question about my bill or account balance — who do I contact?
Send us a message through the patient message form with "Billing / Balance Question" selected as the topic, or call (515) 244-3700 and ask for our patient accounts team.

Referrals & New Patients

Are you accepting new patients?
Yes — we're currently welcoming new patients. Use our referral form to get started, whether you're referring yourself or being referred by another provider.
What should I bring to my first appointment?
Please bring a valid photo ID, your insurance card (if applicable), a list of your current medications, and any relevant medical records or referral paperwork.

Contacting Us

What if I have an urgent issue outside of office hours?
Current patients can call our after-hours line at (515) 244-1817 for urgent concerns related to medications, a recent procedure, or an injury. For life-threatening emergencies, call 911 or go to your nearest ER immediately.
What's the difference between the message form and the contact form?
The patient message form is for current patients with non-urgent questions about refills, appointments, or billing. The contact form below is for general questions, new patient inquiries, or anything else.

Get in Touch

Have a question or just want to reach out? Contact us by phone, stop by the office, or send us a message below and we'll get back to you promptly. Already a patient with a refill, appointment, or billing question? Use our patient message form instead.

Clinic Hours Mon & Wed  8:00 AM – 12:00 PM, 1:00 PM – 5:00 PM
Tuesday      Phone Calls Only · 10:00 AM – 1:30 PM
Thu – Sun    Closed
Closed for lunch Mon & Wed, 12:00 – 1:00 PM
Fax (515) 244-4720
After-Hours (Current Patients) (515) 244-1817 For urgent concerns related to medications, a recent procedure, or an injury. For general questions, please leave a voicemail at our main number. For life-threatening emergencies, call 911 or go to your nearest ER immediately.
Address 1223 Center Street, Suite 25
Des Moines, IA 50309
Provider Louann Hart Schaffer, DNP, ARNP

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